Shipping Policy for Promosbuilders

Welcome to Promosbuilders! We’re dedicated to providing you with a wide range of adult products, ensuring a discreet and satisfying shopping experience. Our Shipping Policy is designed to give you clear and comprehensive information about our shipping practices, including methods, delivery times, and costs. Our goal is to make your shipping experience as smooth and transparent as possible.

1. Shipping Destinations

Promosbuilders ships to both domestic customers within the United States and to a selection of international destinations. Please verify if your country is available during the checkout process. Be aware that international orders may incur additional charges and experience longer delivery times. We are constantly working to expand our delivery capabilities to reach more customers globally.

2. Shipping Methods

We offer various shipping options to meet your preferences:

• Standard Shipping: Economical for both domestic and international orders, with varying delivery times based on location.
• Express Shipping: Ideal for urgent deliveries within the United States, with faster delivery times. Note that international express shipping is available, but delivery times can vary.

3. Processing Time

Orders are typically processed within 1-2 business days. We strive to dispatch our products as swiftly as possible. Once dispatched, domestic orders are shipped via a tracked service, ensuring you can monitor your order’s journey. For international orders, tracking availability may vary.

4. Delivery Times

The delivery timeframe depends on the selected shipping method and your location. We use reliable couriers for both domestic and international shipping. Delivery times are approximate and may be affected by customs clearance processes for international orders:

• Domestic Shipping: 7-10 business days.
• Express Shipping: 3-5 business days within the US.
• International Shipping: Typically 7-20 business days, depending on the destination.

5. Shipping Costs

Shipping fees are calculated based on the destination, selected shipping method, and the order’s weight and size. The shipping cost will be displayed during the checkout process, allowing you to review it before completing your purchase. We occasionally offer free shipping promotions for eligible orders.

6. Tracking Your Order

A tracking number will be provided via email once your order is dispatched. This number allows you to track the progress and estimated arrival of your order. For international shipments, tracking capabilities may depend on the destination country’s postal service.

7. Lost or Damaged Shipments

In the unlikely event that your order is lost or arrives damaged, please contact our customer support team within 30 days of your order shipment confirmation. We are committed to resolving any issues promptly and ensuring your complete satisfaction with your purchase.

For any questions or additional assistance regarding our shipping policy, please contact our customer support team at isaac@promosbuilders.com. We value your business and are excited to provide you with quality adult products delivered directly to your door. Thank you for choosing Promosbuilders!